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ER or Urgent Care? Where should I go?

ER or Urgent Care? Where should I go?

Healthcare is an ever-changing industry. With so many options for care – from office visits to virtual visits and urgent care clinics to emergency rooms – it can sometimes be overwhelming to decide where to go to meet your healthcare needs.  

Consider this: Your child takes a nasty fall off their bike. You cut your hand while cooking dinner. Your spouse suddenly feels chest pains. Your teenager comes home complaining of a headache that won’t go away. Your mom’s dry cough has become more serious. With so many options – where do you go?  

When it comes to immediate medical care, you must choose between the emergency room, the urgent care clinic, or your physician’s office. But when an emergency strikes or you do not feel your best, it can be an overwhelming choice.  

First, let’s look at your options.  

Emergency Rooms – Emergency rooms are the critical and emergency care part of a hospital. Emergency rooms are home to highly trained medical providers, specialists and nurses who are trained to provide fast-paced, life-saving care. Emergency rooms are open 24 hours a day, seven days a week – regardless of holidays. Because emergency rooms are usually one part of a larger hospital, providers can use additional treatment options, like imaging, labs, psychiatric resources, admitting and operating rooms to address emergency health needs.  

Urgent Care Clinics – Urgent Care clinics are quick, walk-in clinics. Urgent care clinics are not substitutes for emergency rooms. Urgent care clinics address the need for acute medical care outside of regular physicians' hours and are usually open after business hours and on weekends and holidays. Urgent care clinics are also not substitutes for primary care. This is important to remember – when seeking medical care at these clinics, be sure to inform the medical staff of your relevant medical information, such as allergies and current medications.  

Primary Care Offices – Primary care offices are your “go-to” doctor for all your medical needs. Primary care offices can provide care for acute illnesses and injuries. If your medical issue is not an emergency and your primary care office is open, consider going to your primary care office as a first option. Seeing a provider who has access to your entire medical history could be beneficial.  

Use this helpful guide to decide which option would best suit your medical emergency: 

Urgent Care or Primary Care 

Emergency Room 

Minor cuts and burns 

Chest pain 

Sprains and strains 

Severe bleeding 

Rashes 

Difficulty breathing/shortness of breath 

Vomiting and diarrhea 

Facial drooping or weakness in legs/arms 

Back pain 

Head trauma 

Urinary tract infections 

Sudden confusion 

Cold and flu symptoms 

Severe abdominal pain 

Headaches 

Alcohol poisoning 

Upset stomachs 

Major burns 

Pink eye 

Difficulty speaking, slurred speech 

Earaches/sore throats 

Exposure to dangerous chemicals or drugs 

Work excuses/medication refill 

Seizures 

Cuts that might require stitches 

Suicidal or homicidal feelings 

If you have a health emergency that needs timely attention, Lake Charles Memorial’s Emergency Room is home to the only Level II Trauma Center in the region. Click here to learn more about the emergency room. >>> 

Are you feeling a little under the weather and need to find a primary care physician? Click here to learn more. >>> 

Sources: American Academy of Family Physicians, American College of Emergency Physicians 

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