High Quality Specialty Care, Close to Home
- Author: E.T. Browning
- Date Submitted: Nov 19, 2024
- Category: Service Excellence
“From someone who was once staunchly against staying local for specialist care to now being its ardent advocate, I can confidently say that I now choose Memorial without hesitation.”
For over 20 years, I’ve been a patient of W. Gerry Hebert, MD, internal medicine physician in Lake Charles. The service he and his team provide at Memorial is outstanding. Getting an appointment is swift, and their follow-up is impeccable. I have complete trust in him and wouldn’t hesitate to recommend him to anyone.
Despite sticking with local primary care since the 1990s, until recently, I often traveled to Houston for specialist treatment. This was mainly due to a few misdiagnoses I received locally. I was confident in my decision and proud of it.
But then I did a total 180.
A few months back, I experienced a kidney stone. After two visits to urgent care with no relief, I reached out to Dr. Hebert for a referral. That’s when I was connected to Farjad Siddiq, MD, a urologist at Lake Charles. From the timely pre-op, to check-in, to my experience in surgery and follow-up, it was all very good. The entire experience with Memorial and staying local for specialist care was on par with the best Houston has to offer.
Most recently, I had to visit Memorial’s emergency room. Within two hours, I had undergone both an EKG and a CT scan. The staff there were incredibly efficient, attentive and professional.
From someone who was once staunchly against staying local for specialist care to now being its ardent advocate, I can confidently say that I now choose Memorial without hesitation.