Medical Records
Ways to Request and View Medical Records
Follow My Health and My MMG Health portals will only be available until December 31, 2024. For patient records requests, look at the Frequency Asked Questions
Request Records By Phone
Hospital Records: 337-494-3149
Clinic or Physician Office Records: 337-494-8937
Request Records By Fax
Hospital Records: 337-494-3148
Clinic or Physician Office Records: 337-494-2384
Requests by Attorney or Insurance Company: 337-430-6933
Frequently Asked Questions
How do I request my medical records online?
Click Here to Access Online Record Request
Online Patient Record Request is the tool used to get a comprehensive paper copy or digital copy of medical records. For continuity of care purposes, use the Online Patient Record Request.Patients can receive their medical records in the following way:
- In-person pickup: A paper or CD copy of medical records can be picked up at the Medical Records office at Lake Charles Memorial Hospital. There is a 50-page limit for paper copies.
- By mail
-
E-Delivery through Datavant Portal
- Patients will receive an email notification that records are ready to view, followed by an email with a portal password. Records can be viewed or printed from this portal.
To use the Online Patient Records Request, a copy of the identification of the patient or their legal representative is required. For example, requests for minor's records need identification of legal custodians; caretakes need medical power of attorney identification. Requests for records of a deceased patient require death certificate; request for newborn records require a birth certificate.
I have a new doctor and they've requested a copy of my medical records. How do I get that?
Your doctor's office will need to fax the required forms to 337-494-3148.
I need a copy of a birth/death certificate. How do I get that?
The medical records office at Lake Charles Memorial Health System does NOT fulfill request for birth or death certificates. For these requests, contact the state Vital Records Office in New Orleans. The office can be contacted at 504-593-5100. You may also visit the website and make a request online. Click here for more information.
Birth and death certificates can also be requested in person at the Sulphur Vita Records Office at 1551 E. Napoleon Street in Sulphur, Louisiana. Click here for more information.
Please note, the Louisiana Vital Records Office only maintains birth and death records that occurred in Louisiana.
For questions, please contact Lake Charles Memorial Health System’s Medical Records Office at 337-494-3149 or 337-494-8937.
