Nondiscrimination Policy
Lake Charles Memorial Health System and its related entities comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
If you believe that Lake Charles Memorial Health System or its related entities have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Missy Vanicor, Patient Representative Manager, 1701 Oak Park Blvd., Phone: 337.494.3030, mvanicor@lcmh.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Missy Vanicor, Patient Representative Manager, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 800.368.1019, 800.537.7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Lake Charles Memorial Health System respecte les lois fédérales en vigueur relatives aux droits civiques et ne pratique aucune discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou un handicap.
Si vous pensez que Lake Charles Memorial Health System n'a pas fourni ces services ou a fait preuve d'une autre forme de discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou le handicap, vous pouvez déposer une réclamation auprès de : Missy Vanicor, Patient Representative Manager, 1701 Oak Park Blvd., Phone: 337.494.3030, mvanicor@lcmh.com.. Vous pouvez déposer une réclamation en personne ou par courrier, télécopie ou e-mail. Si vous avez besoin d'aide pour déposer une réclamation, Missy Vanicor, Patient Representative Manager, se tient à votre disposition pour vous y aider.
Vous pouvez également déposer une réclamation concernant vos droits civiques auprès de l'U.S. Department of Health and Human Services (Département de la Santé et des Services Sociaux des États-Unis), Office for Civil Rights (Bureau des Droits Civiques), par voie électronique via l'Office for Civil Rights Complaint Portal, disponible à l'adresse https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, par courrier ou par téléphone à : U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, 800.368.1019, 800.537.7697 (TDD)
Des formulaires de réclamation sont disponibles à l'adresse http://www.hhs.gov/ocr/office/file/index.html
Lake Charles Memorial Health System cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.
Si considera que Lake Charles Memorial Health System no le proporcionó estos servicios o lo discriminó de otra manera por motivos de origen étnico, color, nacionalidad, edad, discapacidad o sexo, puede presentar un reclamo a la siguiente persona: Missy Vanicor, Patient Representative Manager, 1701 Oak Park Blvd., Phone: 337.494.3030, mvanicor@lcmh.com..Puede presentar el reclamo en persona o por correo postal, fax o correo electrónico. Si necesita ayuda para hacerlo, Missy Vanicor, Patient Representative Manager, está a su disposición para brindársela.
También puede presentar un reclamo de derechos civiles ante la Office for Civil Rights (Oficina de Derechos Civiles) del Department of Health and Human Services (Departamento de Salud y Servicios Humanos) de EE. UU. de manera electrónica a través de Office for Civil Rights Complaint Portal, disponible en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o bien, por correo postal a la siguiente dirección o por teléfono a los números que figuran a continuación: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 800.368.1019, 800.537.7697 (TDD)
Puede obtener los formularios de reclamo en el sitio web http://www.hhs.gov/ocr/office/file/index.html.
Communication-Impaired and Language Assistance Services
Lake Charles Memorial Health System offers language translation service free of charge to our patients and families, as well as assistance for those with visual or hearing impairments. Our House Supervisor can assist in connecting patients and families with assistance. Call 337.480.8430.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1.337.480.8430.
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1.337.480.8430.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1.337.480.8430.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 337.480.8430.
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-337-480-8430 (رقم هاتف الصم والبكم: 1-337-480-8430
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 337.480.8430.
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (337) 480-8430 번으로 전화해 주십시오.
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 337.480.8430.
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 337.480.8430.
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1.337.480.8430. まで、お電話にてご連絡ください。
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-337-480-8430.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 337.480.8430.
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-337-480-8430. تماس بگیرید.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 337.480.8430.
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1.337.480.8430.
If you have issues accessing our website, contact Danielle Tilley, Marketing Specialist at atilley@lcmh.com or 337.494.2934. If you need assistance viewing/translating content due to a disability or language barrier, please contact our Compliance Coordinator Missy Vanicor at mvanicor@lcmh.com or 337.494.3030 for assistance.
Please view the LCMH Non-Discrimination Statement and Notice here.
